Citizens need not go to Ward offices to register complaint.
System available round the clock - Call Centre, Website, SMS, Email, IVR, Ward Offices, Mobile Application
Improved communication by way of SMS / Email alerts
Mucorp provides data of frequent complaints and average turnaround time for each kind of problem.
automates entire complaint process right from registration to closure. It also enforces service level policies to ensure the complaint gets attended within desired timeline or gets escalated to higher authorities for their attention and intervention.